Support

For problems with content, search, or on-device records, contact support by email.

Contact us

You may include your device model, iOS version, app version, the screen where the issue occurs, and steps to reproduce it. Do not send passwords or other unnecessary sensitive information.

Common questions

Can I use the app offline?
Bundled content, topic browsing, search, filters, and on-device bookmarks work offline. Opening an external source requires an internet connection.

Will my bookmarks move to a new device?
No. Bookmarks, reading status, and preferences are stored only on the current device.

How do I clear on-device records?
Open Settings in the app and choose Clear Bookmarks and Reading Records. Uninstalling the app may also remove on-device data.

How do I request an App Store refund?
Apple handles payment. Submit a refund request through your Apple purchase history or Apple’s official support website.